How Virtual Gate Guards Work

Virtual gate guards, also known as Virtual Gate Attendants, are remote security systems that use access control, video surveillance, and audio intercom. Virtual gate guards work to screen and monitor visitors at remote sites. The system is managed by trained, supervised guards at a secure, owned, and operated Security Operations Center (SOC). All virtual connections use high-speed connectivity between the site and the SOC.

What Is A Virtual Gate Guard?

A virtual gate guard system uses access control, video surveillance, audio intercom, and other technology at remote sites to monitor and screen visitors. The system is managed by trained, supervised guards. These guards are located offsite at a secure, robust, and owned Security Operations Center (SOC). Each system utilizes high-speed connectivity between the site and the SOC.

How Does A Virtual Gate Attendant Automatically Screen Your Guests?

When a vehicle approaches the entrance to the site, video surveillance records the car, and a detection loop at the end of the street triggers an alert to the SOC if cars are backed up or “stacked,” potentially blocking oncoming traffic from the cross street. The live guard at the SOC can then take immediate action to prevent any traffic issues.

Furthermore, at the entrance, guests will see a Security Kiosk with signage instructing them to stop for entry. Another loop may be installed at the Kiosk to automatically alert the SOC . Additionally, technology may detect the vehicle and screen the visitor using pre-enrolled information, granting them automatic access.
A remote guard must manually screen unexpected visitors who have not been pre-enrolled or authorized at the SOC.

What Automated Screening Options Are Available For Virtual Gate Guards?

Virtual gate guards offer automated screening options to improve efficiency and create a more pleasant experience for visitors. Automated screening can reduce the average screening time by up to 60% compared to manual screening alone.

This can help prevent cars from “stacking” or blocking oncoming traffic, creating a safer entrance. Automated screening options include scanning driver’s licenses using optical character recognition (OCR) software, capturing license plates with OCR recognition software, using radio frequency identification (RFID), and using an intelligent keypad with a random code generation algorithm.

Can Guests Be Added To Get Through The Gate Automatically?

Yes, it is possible to add guests to a virtual gate attendant system. This way your guests can automatically be granted access to a gate. Most virtual gate attendant systems allow users to create a list of authorized individuals. This can include people such as employees, residents, or guests, who are allowed to pass through the gate.

Once these individuals have been added to the system, they can be granted access by simply presenting their identification to the gate, which can be in the form of a card, a key fob, or even a smartphone app.

The exact process for adding guests to a virtual gate attendant system will vary depending on the provider you choose and the specific features and capabilities of their system. In general, you will need to provide the provider with the guest’s name and other identifying information, such as their date of birth or a picture of their face.

You may also be able to set specific access privileges for each guest, such as the days and times they are allowed to pass through the gate. Once the guest has been added to the system, they will be able to use their identification to gain access to the gate.

Can You Add A Virtual Gate Guard Security To Any Gate?

Yes, it is possible to add a virtual gate guard security system to any gate. There are several companies that offer this type of security system, which uses cameras and artificial intelligence to monitor the gate and identify any potential threats.

This can be a useful security measure for businesses, gated communities, and other places where it is important to control access to a specific area. The virtual gate guard can be programmed to allow access to authorized individuals, while denying access to anyone else, and can even be configured to alert a human security officer if there is a potential security threat.

What Is Required To Add A Virtual Gate Attendant?

To add a virtual gate attendant, you will need a few things. First, you will need to choose a virtual gate attendant service provider and sign up for their service. This will typically involve choosing a plan that fits your needs and budget, and providing the provider with information about your gate and the type of security you are looking for.

Who Manages & Installs The Equipment?

Once you have signed up for a virtual gate attendant service, the provider will typically install the necessary hardware at your gate. Some hardware may include cameras and other sensors. They will then configure the system to your specifications. Next, provide you with any necessary training on how to use it. In some cases, the provider may also offer ongoing support and maintenance services to ensure that your virtual gate attendant is working properly.

What Exactly Is Required To Add A Virtual Gate Guard To My Gate?

In general, the exact requirements for adding a virtual gate attendant will vary depending on the provider you choose and the specific features and capabilities you are looking for. It is important to do your research and compare different providers to find the one that best meets your needs.